Our team at CHANGEpain continues our services but they have changed in the following ways and this is how you change with us.
For our existing patients:
All of your consults and follow-ups are virtual.
Your doctors recommendations are sent to our Patient Care Coordinators who will follow-up with tasks and schedule appointments. Please DO NOT CALL unless you do NOT receive a notification by two weeks after you’ve seen your doctor
All your procedures continue but with the Pain Procedure doctor of the day.
If you prefer to be with your own doctor, please email us at reception@changepain.ca
All of you will be scheduled into our Video Group Medical Visit with Medical Director Dr. Lau called Staying Healthy during the COVID crisis so your questions about our services are answered.
How to reach us:
JOIN one of our video Group medical visits so our team can help you.
If you call and we can’t answer the phone, please leave a voicemail and we will respond as soon as we can for appointment changes. All other inquiries may take a few days to respond as we prioritize our time to manage appointments
Changes to your appointments can also be made by emailing us at reception@changepain.ca
For New patients:
WITHOUT a GP referral:
Access to our MSP covered Video Group Medical Services (NO Charge)
Access to private pay medical services (Charges apply)
Access to our Integrative Pain Services (physiotherapist, chiropractor and kinesiologist)through ICBC, and most extended health care insurance
WITH a GP referral:
Access our procedures and consults (NO Charge)